Frequently Asked Questions

 

Do you take a walk-in appointment?

We work by appointment only. Please contact us to set up an appointment and we are happy to meet with you!


Do you work exclusively with certain vendors?

We are happy to work with any vendor! We have great relationships with several different vendors in the surrounding area, so we are happy to make recommendations, if needed.


What types of budgets do you work with?

We are happy to accommodate any budget.


Do you have standard rental items such as china, flatware, banquet tables, tents, dance floors, etc… ?

No, we have an inventory filled with a lot of specialty décor such as farm tables, fruitwood chairs, Bourbon barrels, and tabletop décor. Please contact us for a complete list of items we offer!


Will you only plan events in Louisville?

Although Louisville is our “home base”, we are happy to travel to accommodate your event. We have organized many events in the surrounding areas such as Lexington, Cincinnati, Indianapolis and Bowling Green. A travel fee may be applied and would be discussed with you beforehand.


Is it required to use all of your services or can we pick which services we need?

We offer many services such as coordination, rentals and florals. We would love to be your one stop shop, however, we understand that you may only need one piece of what we offer and are happy to provide that service to you without the rest!


How do you choose what planner I will work with?

After gathering more information regarding your event, we will determine which planner we feel is best suited to execute your vision based on availability of the planners as well as many other factors we take into consideration.


Are there any extra fees?

With all rentals from us, there will be a delivery fee along with a set and strike fee that are determined based on location, quantities and time. Any extra fees will be a separate line item at the bottom of your proposal so you can clearly see what they cover. Please feel free to ask us any questions regarding pricing or fees once you receive a proposal.


I am only interested in flowers, who should I contact?

Our sister company, Blooms by Essential Details, would be happy to help you with any event or wedding flower needs (502) 222-1626.


We have a large group coming in and we will need help with arranging transportation, dinners, activities, accommodations and more. Is this something you can help with?

Yes! We are a certified Destination Management Company with experience in making your guests’ entire visit as stress free as possible. Just let us know the specific details and we can work out a personalized package to fit your needs.


Do you offer a “day of” service for weddings?

We offer a partial coordination service that includes consultations regarding details you have already planned, organizing all information given to us, creating a plan for the event and executing everything the day of your event. We normally “step in” 3-4 weeks prior to event.  Unfortunately, we do not offer a service that allows us to only come the day of the event without any prep work on our end.


Do you require a minimum in order to deliver and pick up rentals?

Yes, we have a required $500 minimum for us to deliver and pickup, however, there are many items in our inventory that we allow the client to pick up and return.