Frequently Asked Questions

 

Do you take a walk-in appointment?

At this time, we offer services by appointment only. Please contact us to set up a meeting time. We can’t wait to chat with you!


Do you work exclusively with certain vendors?

We’re happy to work with any vendor to make your event a success! Need help finding the right one? We have a large network of dependable, fantastic vendors in the surrounding area, and we’re happy to recommend our favorites.


What types of budgets do you work with?

We’re happy to accommodate any budget!


Do you have standard rental items such as china, flatware, banquet tables, tents, dance floors, etc… ?

No, we don’t currently carry standard rental items. However, we have an inventory filled with a lot of specialty décor like farm tables, fruitwood chairs, bourbon barrels and tabletop decorations. Contact us for a complete list of items we offer!


Will you only plan events in Louisville?

Although Louisville is our home base, we’re happy to travel to accommodate your event. We’ve organized many events in Lexington, Cincinnati, Indianapolis and Bowling Green. We may charge a travel fee depending on how far we’re going, but we’ll always discuss any charges with you beforehand.


Is it required to use all of your services or can we pick which services we need?

At Essential Details, we specialize in taking care of all your event planning needs, and we offer everything from coordination to rentals and florals. We love being a one-stop shop for destination management and event planning.

However, we understand that sometimes you just need the perfect missing piece for your event. We’re also happy to provide a specific service à la carte.


How do you choose what planner I will work with?

After gathering more information regarding your event, we’ll determine which planner we feel is best suited to execute your vision. We’ll also take availability of the planners and additional factors into consideration.


Are there any extra fees?

For all our rentals, there will be a delivery fee along with a set-up and take-down fee that are determined based on location, quantities and time. Any extra fees will be a separate line item at the bottom of your proposal, so you can clearly see what they cover. Please feel free to ask us any questions regarding pricing or fees once you receive a proposal.


I am only interested in flowers, who should I contact?

Our sister company, Blooms by Essential Details, would be happy to help you with any event or wedding flower needs. Contact them at (502) 222-1626 for more information.


We have a large group coming in and we will need help with arranging transportation, dinners, activities, accommodations and more. Is this something you can help with?

Yes! We are a certified Destination Management Company with experience in making your guests’ entire visit as stress free and fun as possible. Just let us know the details of their stay, and we can work out a personalized package to fit your needs.


Do you offer a “day of” service for weddings?

We offer a partial coordination service that includes consultations on details you have already planned, organization of all information given to us, creation of a plan for the event and execution of everything the day of your event. We normally begin working closely with you 3-4 weeks prior to your event. Because we believe preparation is key to the perfect event, we don’t currently offer a service that allows us to come the day of the event without preparation.


Do you require a minimum in order to deliver and pick up rentals?

Yes, we have a required $500 minimum for us to deliver and pick up an order. However, there are many items in our inventory that we allow you to pick up and return.